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Dorling Kindersley Limited
Effective communication
A practical, pocket-sized guide to effective communication which will give the reader the information and skills to succeed. The reader will find out how to improve their communication skills by learning to understand their audience, communicate strategically and discover which delivery approach is right for them. The reader will develop confidence, learn to listen effectively and give and receive feedback. Tips, dos and don'ts and 'In focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to plan a speech, select the right visual support and use body language. Read it cover-to-cover, or dip in and out of topics for quick reference.
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