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Pearson Education Limited
Brilliant emotional intelligence
Readers discover how to improve their emotional intelligence and succeed in all areas of their life. With this book, readers will learn how to:
- Be more aware of and have a better understanding of emotions
- Have more control over their decisions, thoughts and actions
- Positively handle disappointment, frustration, criticism and all the ups and downs of relationships at work and at home
- Understand other people's feelings and emotions, their thoughts and actions; what they mean and what they need
- Build rapport easily with other people; be better at supporting, motivating and influencing them
- Confidently manage and resolve conflicts and help others work together in harmony
- Discover how developing their emotional intelligence can further their relationships with others, in the workplace and at home, in any situation, anywhere, at any time.
The book includes clever tips and techniques, practical pointers and examples to help the reader to achieve their professional and personal goals.
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